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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Harsh

September 29, 2025

5  out of  5
rating by Brenda Harsh
"I've owned and insured many homes and vehicles over the years. I can honestly say the staff at Roy Copeland State Farm (Marissa) understands true customer service. Amazing service, competitive pricing and better coverage - the perfect trifecta!"
We responded:
"Brenda, thank you so much for this kind feedback and taking the time to leave us a review. We are so excited to have you a part of the Roy Copeland State Farm family. We are excited to be able to meet your insurance needs thank you and we look forward to growing with you."
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olamide oladosu

September 23, 2025

5  out of  5
rating by olamide oladosu
"Marisa is a very nice person. She attended to us and provided me and my friend with the information we needed. I would definitely recommend State Farm Gladstone."
We responded:
"Thank you so much for your review and letting us meet your insurance needs. We appreciate your business and appreciate you. We look forward to continue to keep meeting. Your insurance needs! Welcome to the Roy Copeland State Farm family."
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Chris Dawson

September 13, 2025

5  out of  5
rating by Chris Dawson
"Top flight customer service, professionalism, positive demeanor and insightful knowledge. Detail oriented with savings in mind. 9 Stars!!!"
We responded:
"Chris thanks so much for the feedback and the review! We appreciate your business and your support. Thank you for letting us meet your insurance needs and we thank you! Thanks for being a part of the Roy Copeland State Farm family!"
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Steve Oldham

September 12, 2025

5  out of  5
rating by Steve Oldham
"Wonderful customer service. Knew every question i asked. Thank you Marissa and other two state farm agents that help me on my home and automobile insurance."
We responded:
"Steve, thank you for the great review and as well as the feedback. We appreciate you and we appreciate your business and thank you for letting us provide your insurance needs and answer any questions that you may have. Thanks for being a part of the Roy Copeland State Farm family and we look forward to continue keep growing with you and meeting all your insurance needs."
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Erin Bane

September 12, 2025

5  out of  5
rating by Erin Bane
"Marissa has been very patient with me while I compared companies and never gave up on me! She has great follow up and always answers all of my questions!"
We responded:
"Erin thank you for the feedback and thank you for letting us provide you insurance. We appreciate your support. We appreciate your business. Welcome to the Roy Copeland State Farm family. We look forward to continuing to grow with you."
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Patrick Jones

September 10, 2025

5  out of  5
rating by Patrick Jones
"Roy and his team are the best!!"
We responded:
"Patrick, thank you so much for your feedback and letting us meet your insurance needs. We are excited to have you as a customer and just thankful for you. Thanks for being a part of the Roy Copeland State Farm family. We look forward to continue to keep growing with you."
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Scott Witter

September 9, 2025

5  out of  5
rating by Scott Witter
"Help me understand all the ins and outs as well as offering lower rates. What more could you ask for?"
We responded:
"Scott thank you so much for the feedback and the wonderful review. Thanks for also for being a customer and letting us meet your insurance needs and provide you with the assistance that you need we appreciate you and we appreciate your business. Welcome to the Roy Copeland State Farm family we look forward to growing with you."
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Mallory McCoy

August 30, 2025

5  out of  5
rating by Mallory McCoy
"His office always takes care of my needs in an expeditious manner. Grateful I switched my accounts to be in his care!"
We responded:
"Dr. McCoy, where do we begin thank you for letting me provide your insurance needs in our office meet your changing needs and grow with you. We are so proud of you and we are thankful for you and your business. We appreciate you and thank you for being a part of the Roy Copeland State Farm family."
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Krissy Mendoza

August 21, 2025

5  out of  5
rating by Krissy Mendoza
"Great service!!! Fast and easy no hassle 😊"
We responded:
"Krissy thanks for the feedback and I appreciate you and we appreciate your business. We look forward to continuing to keep meeting your insurance needs and growing with you. Welcome to the Roy Copeland State Farm family."
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ronald brown

August 19, 2025

5  out of  5
rating by ronald brown
"You have the best and the greatest and the sweetest staff that I've ever dealt with you are a blessed man to have blessed people working for you"
We responded:
"Mr. Brown I think so as well we enjoy servicing you and we love that you are one of our customers! Thanks for letting us continue. Keep meeting your insurance and the and keep growing with you. Thanks for being the part of the Roy Copeland State Farm family."
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Allen Woolley

August 18, 2025

5  out of  5
rating by Allen Woolley
"Marissa was great at solving an insrance policy for us. Thanks so much."
We responded:
"Allen marissa is great and thank you for that feedback in the review. Thanks for letting her meet your insurance needs and being a customer of ours. Thanks for being a part of the Roy open State Farm family."
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Paint Lover

August 15, 2025

5  out of  5
rating by Paint Lover
"Great agent and staff to work with. Very helpful and always they when you need them. I highly recommend"
We responded:
"Thank you for your kind review and we appreciate you and your business. We look forward to growing with you. Welcome to the Roy Copeland State Farm family."
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David-Amanda Gonzalez

August 9, 2025

5  out of  5
rating by David-Amanda Gonzalez
"I was actually strictly searching for an insurance company that offered a military family discount when I got a text from Marissa. I usually don’t do this type of communication when it comes to insurance policies but I did for some reason this time and I’m so glad I did. She was so patient and helpful. I appreciated how she was honest and upfront with me. The quote Marissa gave me was better than other companies that do offer a military family discount… she don’t know it but, she lifted a heavy weight I was carrying… I will be sharing this agency with my military family friends! Bless you all!"
We responded:
"David and Amanda thank you for the feedback and we appreciate you both. We look forward to meeting your needs insurance and growing with you. Welcome to the Roy Copeland State Farm Family!"
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George Allan

August 7, 2025

5  out of  5
rating by George Allan
"Marissa was great to work with as we planned my estimate from her company-State Farm!!"
We responded:
"George, thank you for the feedback and we appreciate you and your business. Thanks for letting us be a part of your insurance needs and we look forward to continue to keep growing with you. Welcome to the Roy Copeland State Farm family."
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Kathryn Janesko

July 24, 2025

5  out of  5
rating by Kathryn Janesko
"Marissa at State Farm (Roy Copeland’s office) went above and beyond in assisting me with getting a renters insurance policy issued and making sure the additional insured was added to satisfy the apartment requirements. She also helped with lowering my son’s amount due on his past due bill so it could be paid. She also put in service requests to process additional requests that need to be made in the future. The entire time talking with Marissa she was so friendly and efficient. Thanks Marissa for helping me take care of everything I needed. Kathryn"
We responded:
"Marissa is awesome and I am happy she was able to help! Thanks for the feedback and thanks for letting us meet your insurance needs at Roy Copeland State Farm!"
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josh forde

July 24, 2025

5  out of  5
rating by josh forde
"They offered me all of the information I needed when asked and it was a fairly smooth process getting my insurance bundle set up."
We responded:
"Josh thank you for your feedback! We appreciate your business and letting us help with your insurance needs. We look forward to continuing to meet your insurance needs and grow with you. Thank you and if there is anyone else we can help just like we helped you we would love to have that opportunity. Welcome to the Roy Copeland State Farm family."
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Seth Musser

July 23, 2025

5  out of  5
rating by Seth Musser
"Had excellent help today after I was going througha rough time. Sincere regards and professional demeanor was greatly appreciated."
We responded:
"Seth thank you for your feedback and we appreciate your business. Thank you for letting us meet your insurance needs. We look forward to continuing to meet your needs and grow with you. If there is anyone else we can help like we helped you please send them our way! Welcome to the Roy Copeland State Farm family!"
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Fake Smoke

July 18, 2025

5  out of  5
rating by Fake Smoke
"Excelente servicio de Silvya! Me gustó mucho su servicio al cliente y en español! Me ayudó con todas mis dudas y me ayudó con todo mi proceso de mi nueva póliza con State Farm!"
We responded:
"Thank you so much for your feedback and review! We are so happy we are able to meet your insurance needs and get you covered. If you know anyone that will benefit like you have please send them our way! Welcome to the Roy Copeland State Farm family! Mucho Gracias!"
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Dommy Dahmer

July 17, 2025

5  out of  5
rating by Dommy Dahmer
"Roy was very patient and quick at helping me get my car insurance and bundling it to help me save money. Great guy!"
We responded:
"Thank you so much for the feedback and yes we appreciate you. We are happy to meet your insurance needs and look forward to working with you in the future. If you know someone that can benefit from our insurance please send them our way. Welcome to the Roy Copeland State Farm family!"
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Belinda Medina

July 11, 2025

5  out of  5
rating by Belinda Medina
"Marissa was absolutely wonderful she explained insurance coverage so well. I learned a lot from her.very satisfied with the policies we have now"
We responded:
"Belinda thank you so much for the review. We appreciate you and your business and we thank you for letting us help you with your insurance needs. We look forward to growing with you and if you know anyone we can help like you please send them our way. Welcome to the Roy Copeland State Farm family. "
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Todd Brown

July 2, 2025

5  out of  5
rating by Todd Brown
"My experience with Marissa at Roy Copeland's agency with excellent they followed up with me for quite a few months and I finally finalized everything she made it so simple and she found me the best rights.. she did a wonderful job"
We responded:
"Todd thank you for this feedback! We are excited to have you as a customer and help you with your insurance needs. We look forward to growing with you and making your are covered. Welcome to the Roy Copeland State Farm family."
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Martha Carmona-Luna

June 23, 2025

5  out of  5
rating by Martha Carmona-Luna
"I’ve had a very positive and satisfactory experience with my insurance provider, Sylvia Perez. From the beginning, she has been incredibly helpful, professional, and thorough in explaining all aspects of my coverage. She took the time to make sure I understood everything clearly and answered all of my questions with patience. Sylvia has also gone above and beyond by helping me find the best possible discounts, which I truly appreciate. Her responsiveness and attention to detail have made the entire process smooth and stress-free. I feel confident and well taken care of knowing she’s handling my insurance needs. Highly recommend her services!"
We responded:
"Martha thank you so much for this feedback and review. We appreciate your business and we appreciate you trusting your insurance needs with the Roy Copeland State Farm family. We look forward to continuing to meet your insurance needs and continue to keep growing with you. Thank you again for your business."
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Megan Brennan

June 18, 2025

5  out of  5
rating by Megan Brennan
"Sylvia has been absolutely wonderful to work with. Any time I would call with questions or issues she took care of everything right away. She handled my needs in a very timely manner and I would recommend her to fulfill their insurance needs!"
We responded:
"Megan, thank you so much for this feedback and we appreciate you joining our State Farm family here and letting us provide you with your insurance needs. This is a growth proposition and we’re gonna be with you every step of the way so we look forward to growing with you and continue to keep meeting your needs welcome to the Roy Copeland State Farm family. "
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Leo Posch

June 18, 2025

5  out of  5
rating by Leo Posch
"Super nice and easy to deal with. We had lots of questions and got lots of answers."
We responded:
"Leo, thank you so much for your feedback and thank you so much for your business. Thank you for letting us meet your insurance needs and thank you for joining the Roy Copeland State Farm family."
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Jason Vickers

June 11, 2025

5  out of  5
rating by Jason Vickers
"Im happy so far with the service Andreu has set me up with a bundle package fast and has convinced me i will continue to behappy with rates and how the business of insurance matters will be performed . Thank you , Aundreu"
We responded:
"Jason, thank you so much for your feedback and your review. We really appreciate you and your business. Thanks for letting us have an opportunity to meet your insurance needs and continue to keep growing with you. We’re gonna be growing with you as your life changes to cover your wrist, we are here to meet your insurance needs and again thank you and welcome to the Roy Copeland State Farm family. "